Provider Resources


To view processing and billing information, download our print-friendly provider guide.

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Applying for a Patient

Would you like to apply on behalf of a patient?

Providers, case managers, caregivers, patients, and patient advocates can apply on behalf of a patient. Applications can be received online or by telephone, fax, or mail. In doing so, it is necessary to obtain the following information:

  • Basic Patient Info, including:
    • Name
    • Address
    • Phone number
    • Date of birth
  • Patient insurance and prescription info
  • Patient income information (household size and household income).
Apply For A Patient Now

Healthcare / Infusion Providers

For healthcare providers who are administering a prescription medication at their site, payments are facilitated through a claims administrator, Florida Health Administrators. To file a claim, please visit or use the contact information below.

Florida Health Administrators (FHA) TPA

Payer ID: 86753
PO Box 21426
Eagan, MN 55121
Phone Number: (866) 236-2673
Fax Number: (954) 901-2711

Contact Us

If you still can’t find what you need, feel free to reach out. We’re happy to help!

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Provider FAQs

For more in-depth answers to common provider questions, take a look through our FAQs.

Explore The FAQs
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