Reenrollment Frequently Asked Questions
Reenrollment for TAF assistance occurs in the last quarter of the year (November–December) and is disease-program-specific. Programs accepting applications for reenrollment are divided into two groups: purple and blue. Click here to visit our dedicated Reenrollment Page and confirm which group your disease program falls under.
When your reenrollment group’s period begins, you may apply through one of the following methods:
›To receive a reenrollment link by text, you must text the word “REENROLL26” to (833) 585-0336 prior to the start of your reenrollment group’s period. You will receive a text message requesting that you confirm you want to receive text communications. Once you confirm, you’ll receive a text message with your unique reenrollment link at 12 p.m. ET on the first day of your reenrollment group’s period.
›If we have an email address for you on file, we will send a reenrollment link to that email address on the first day of your reenrollment group’s period. Call us anytime to confirm that the email address we have for you is up to date.
›Visit: tafcares.org/reenroll, select your reenrollment group, select your reenrollment group, select “Reenroll Now” on your group’s webpage, and enter your reenrollment personal identification number (PIN).
›If you wish to complete a paper application, call (833) 343-2148. Paper applications must be requested and will not be mailed until the first day of your reenrollment group’s period. Completed paper applications much be postmarked within your reenrollment group’s time period.
Yes. The most efficient way to apply for reenrollment, monitor your application status, and submit claims for reimbursement is through TAF’s Patient Portal. During reenrollment, you can also secure your place on next year’s disease program waitlist should we have insufficient funds to approve your reenrollment application.
If your disease program is not listed under either group, we are not accepting reenrollment applications for your program.
No. Patients must apply for reenrollment themselves. Click here for more information.
Unfortunately, TAF cannot accept reenrollment applications after the deadline.
You must apply for reenrollment in each disease program separately using the respective dates/guidelines for each group (e.g., If you are enrolled in both a purple group and a blue group disease program, you will need to apply during purple reenrollment and during blue reenrollment). However, you will use the same reenrollment personal identification number (PIN) each time you apply for reenrollment.
You can get your reenrollment PIN by calling (833) 343-2148 and using the self-help menu, or by using our online chatbot, Violet.
If you apply for reenrollment online, you will receive immediate confirmation that your application has been accepted and will be able to monitor whether you application was approved in the online Reenrollment Hub. If you submitted a paper application, you can monitor your status in the Reenrollment Hub once the application has been received and processed.
All determinations are made by the end of January. You will receive correspondence regarding your 2026 disease program participation by mail, text, or email.
No. Your member card and group number will stay the same each year. You can download a new Member Card at any time through TAF’s Patient Portal. TAF will also mail you a welcome letter, including a copy of your Member Card, via USPS after your reenrollment application has been approved.
Once your reenrollment application is approved, you can immediately begin receiving TAF assistance. You can download a new Member Card at any time through TAF’s Patient Portal.
Either you did not meet eligibility requirements, or we do not currently have available funding for this disease program.
Once you are approved for reenrollment, you can receive health insurance premium reimbursements once you submit your Master Plan Document, also known as the Insurance Plan Detail Document or Employer Benefit Summary.