Contact Us

If you have questions, visit our Patient Frequently Asked Questions page or send us a message. Our friendly Patient Advocates are ready to help.

Urgent Issues:

Do you have an urgent issue we can help with? Click here to chat with our virtual assistant, Violet, or call us at (855) 845-3663.

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    Phone and Fax Numbers:

    Call us Monday through Friday, from 8 a.m. – 7 p.m. ET (excluding holidays), at (855) 845-3663.

    Our fax number for patient-related documents is (833) 789-1228.

    Our fax number for business-related documents is (855) 430-0590.

    Headquarters:

    The Assistance Fund
    8427 Southpark Circle
    Suite 100
    Orlando, FL 32819

    Media Inquiries:

    For media inquiries, please contact Margaret Figley, Senior Director of Communications, at margaret.figley@tafcares.org.

    For questions on individual donations email us at: tafgiving@tafcares.org

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