Frequently Asked Questions
> Q: What is the COVID-19 Health Insurance Assistance Program?
The COVID-19 Health Insurance Assistance Program provides health insurance premium grants to assist TAF patients enrolled in a TAF copay disease program whose insurance coverage was impacted by a COVID-19-related job loss. The grant is intended to assist patients with the cost of securing health insurance so they can continue to receive critical treatment for a life-threatening, chronic, or rare disease.
> Q: How do I apply for assistance? What documentation will I need?
To apply, you must complete an online application Apply Now.
Phone and paper applications will not be accepted. Applicants must submit documentation that demonstrates a disruption in insurance coverage. Examples include furlough, layoff, or insurance termination notices. Once TAF receives the required documentation, we will load the patient’s TAF-issued PNC debit card with grant funds.
> Q: What happens if I don’t submit documents by my deadline?
Your application will be canceled in our system and you will be required to submit another application if the program is still open for enrollment.
> Q: What qualifies as “job loss” in the COVID-19 Health Insurance Assistance Program eligibility criteria?
Job loss must be the result of the employer terminating or furloughing the employee. If you or your family member terminated your own employment, you will not be eligible for the COVID-19 Health Insurance Assistance Program.
> Q: I am enrolled in a TAF financial assistance disease program. Am I eligible to receive assistance from the COVID-19 Health Insurance Assistance Program?
No; only patients who are actively enrolled or have been enrolled in a TAF copay program in 2020 are eligible to receive assistance from TAF’s COVID-19 Health Insurance Assistance Program.
> Q: How will my grant be distributed?
Once verification of insurance and economic hardship are received and approved, you will receive your grant of $1,250 onto a PNC debit card.
> Q: What if I don’t have an active TAF PNC debit card?
If your TAF-issued PNC debit card is no longer active, TAF will issue you a new card and will load the grant funds onto it.
> Q: How can I or my organization support the COVID-19 Health Insurance Assistance Program?
Programs like this require financial commitment from donors like you. If you’d like to donate to the COVID-19 Health Insurance Assistance Program, visit our Donation Page. We are so thankful for your support.
Are you an organization that wants to donate to TAF’s COVID-19 Health Insurance Assistance Program? Financial support from partners like you could help us provide financial assistance to many more patients, especially in these uncertain times. Contact our Director of Philanthropy, Cheryl Sam, to contribute to our COVID-19 Health Insurance Assistance Program.
> Q: What happens if I spend the initial $1,250 grant? Will I be eligible for more assistance in 2020?
After 90 days, individuals in the COVID-19 Health Insurance Assistance Program will be eligible for a second grant of $1,250. Individuals must re-apply and submit updated proof of insurance payment and economic hardship. Once TAF receives the required documentation, the PNC debit card will be loaded with grant funds.
> What other charitable patient assistance organizations are offering COVID-19 financial assistance?
The below organizations are offering COVID-19-related assistance. Be sure to check with the patient advocacy groups associated with your diagnosis to see if they are also providing COVID-19-related assistance.
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